Shipping policy

Where we ship, how long it takes and what it costs.

For laboratory research use only. Not for human or veterinary use or consumption. Access restricted to adults aged 21 and over.

Where we ship

We currently ship within the United States only. [ROB: confirm regions]

Processing time

Orders are packed and shipped within [ROB: 1 to 2] business days after payment is received. Orders paid on weekends or holidays ship the next business day.

Carriers and cost

Orders ship by [ROB: carrier]. Shipping is a flat rate of [ROB: rate], shown at checkout before you pay. [ROB: free shipping threshold, if any]

Tracking

You will receive an e-mail with your tracking number as soon as your order ships.

Lost or damaged parcels

If your parcel arrives damaged or does not arrive, contact us within [ROB: 7] days of the expected delivery date at [ROB: business e-mail] with your order number and photos where possible.