Refund policy

How cancellations, returns and refunds work at Wind River Research Peptides.

For laboratory research use only. Not for human or veterinary use or consumption. Access restricted to adults aged 21 and over.

Returns

Because these are sealed research materials, we cannot accept returns of opened products or products that have left our control. [ROB: confirm returns position]

Damaged or incorrect items

If an item arrives damaged or you received the wrong product, contact us within [ROB: 7] days of delivery with your order number and photos. We will send a replacement or issue a refund.

Cancellations

You can cancel your order at any time before it ships. If you have already paid, we will refund you in full.

How refunds are paid

Approved refunds are sent back through Zelle or Venmo, to the account you paid from, within [ROB: 3] business days of approval.

Contact

For any refund or return question, e-mail [ROB: business e-mail] with your order number.